Nature's Basket Overview

Nature’s Basket is India’s pioneering food destination present through physical retail stores, online portal and a mobile application. Our footprint currently extends to over 35 neighbourhood convenience stores in Mumbai, Pune, Bangalore, Delhi and Kolkata with a diverse product portfolio ranging from fresh fruits and vegetables, fish and meat, artisanal breads, FMCG and staples.

Our aim is to redefine India’s freshest and finest food experience for our customers. Be it the freshest fruits & vegetables, the finest meats, wide array of cheese, irresistible bakery products and more, for us, our customers’ needs come first and to serve them better and offer the best in terms of quality, benefits, flavour and taste we have grown and nurtured our own brands over the years. Healthy Alternatives, L’Exclusif and Nature’s are our range of own brands, each providing a distinct offering to cater to the discerning palate of the Indian consumer.

Nature’s Basket which was earlier a part of Godrej Group has been acquired by RP Sanjiv Goenka Group’s retail flagship Spencer’s Retail in May 2019.

Quality Standards

1. Nature's Basket quality policy

Quality is a word synonymous with Nature's Basket take pride in our stringent quality standards. We go to great lengths and take the utmost care and precaution to ensure that each day our customers get nothing but the very best across all our products, services & interactions. Here are a few quality standards that we practice at Nature's Basket.

2. Only A+ quality levels

When you walk into a Nature's Basket store you can be sure that you will get the best quality level of fresh produce and bakery products in the city. Our teams take great pains to locate and source only the finest available produce in every fruit and vegetable. Our bakery products too are developed especially as per our stringiest standards.

3. Everyday freshness

All fresh produce and bakery products retailed at our stores are procured on a daily basis. These are delivered every morning to the stores. Stale and old produce of the previous days is discarded or sent back to be resold through other channels. This ensures that Natures Basket consumers always get to choose from a wide variety of the freshest produce & bakery products.

4. Appropriate care in storage

We store our products as per recommended conditions and ideal temperatures. We do not switch off our Freezers, Chillers or other refrigeration equipment at night. This is to ensure that temperature sensitive products are stored at correct temperatures all through. We switch on exhaust fans at night to adequate ensure air circulation for ambient products. Even though our store running costs are higher, we believe that this is a small price to pay to ensure 100% fit for consumption products at all times.

5. Only high quality vendors

We only deal with suppliers and vendors who trade ethically. We do not deal with the grey market or with vendors who have a reputation to deal in products by abusing and altering sell by dates. In the unlikely event that any of our suppliers is caught tampering with sell by dates, we penalize them appropriately and their supply contracts to our stores are terminated.

6. Exhaustive stock checks

We thoroughly check all our branded products for expiry dates each month and segregate those products that are close to expiry. These products are either sent back to vendors or discarded completely. Products that are sent back to vendors are usually re-sold through other channels by independent retail stores.

7. Expert care (management)

All our store representatives compulsorily wear hand gloves and hairnet while handling food. The store and all fixtures are sanitized at regular intervals. Food storage and display areas are cleaned with food grade cleaners as per prefixed schedules.

8. Return policy

In the unlikely event that the products purchased from us are expired or spoilt when purchased, we would be happy to replace or exchange the foods so purchased or refund the money to the customer.

Categories

Nature's Basket Stores in Thane

1. Thane Hiranandani Meadows

Address - Unit No.7, Hiranandani Meadows, Gladys Alwares Road, Off-Pokhran Road No.2 Thane(W), 400610.

Contact No - 9930299608

Home Delivery Contact No - 7596022454

Store Manager Name - Amruta Shinde

Store timings - 7 AM - 10 PM

2. Thane Hiranandani Zenia

Address - Shop No.1 & 2, Ground Floor. of Building Zenia, Hiranandani Estate, Ghodbunder Road, Thane, 400607.

Contact No - 9082039524

Home Delivery Contact No - 7715802888

Store Manager Name - Deep Kumbhar

Store timings - 7 AM - 10 PM

Created On September 2024